Iowa Alliance for Retired Americans President Mike McCarthy (retired AFSCME), Vice President Kay Pence (retired CWA), Secretary Jan Corderman (retired AFSCME), and Treasurer Ken Sagar (retired IBEW and Iowa AFL-CIO President Emeritus) co-authored this commentary.
Years of cuts to the Social Security Administration’s (SSA) funding have caused reductions in service. Since 2010, SSA’s national 1-800 number staff shrank by 12 percent even as call volume grew 6 percent. As those staffing cuts started to go into effect, about 10,000 Baby Boomers started reaching retirement age every day. That trend is expected to continue until 2030.
Not everyone retires when they first become eligible, but the COVID-19 pandemic pushed many seniors into retirement earlier than they planned. Compounding those problems, the pandemic forced local Social Security offices across the country to stop in-person appointments.
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